30ji Casino
Privacy Policy

30ji Casino is committed to protecting the privacy and personal data of every player on our platform. We understand that trust is the foundation of a lasting relationship between a casino and its players, and that trust begins with complete transparency about how personal information is handled.

This Policy has been drafted in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR responsible gaming and player protection guidelines. Where applicable, this Policy also takes into account internationally recognized data protection principles consistent with those employed by reputable gaming operators globally.

The 30ji platform serves players across all regions of the Philippines — Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. Regardless of which region you are based in, this Policy applies equally to all 30ji account holders and platform visitors.

If you have any questions about how 30ji handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

For the purposes of the Philippine Data Privacy Act of 2012, 30ji Casino acts as the Personal Information Controller (PIC) in respect of all personal data collected from players and website visitors through the 30ji platform.

As the Personal Information Controller, 30ji Casino is responsible for determining the purposes and means of processing your personal data. We are accountable for ensuring that all data processing activities carried out on the 30ji platform comply with the requirements of Philippine data protection law.

30ji Casino collects personal data through several points of interaction on the platform. The categories of personal data we collect are outlined below, organized by collection point:

A. Registration & Account Data

When you create a 30ji account and complete the 30ji Login setup, we collect:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (for age verification — 21+ requirement under PAGCOR regulations);
• Philippine mobile number;
• Email address;
• Username and password (stored in hashed, non-reversible format);
• Residential address within the Philippines.

B. Identity Verification (KYC) Data

• Government-issued photo ID (Philippine passport, SSS ID, UMID, driver's license, or voter's ID);
• Selfie or live photo for facial verification purposes;
• Proof of address documentation;
• Source of funds documentation where required by PAGCOR AML compliance procedures.

C. Financial Transaction Data

• Deposit and withdrawal amounts, dates, and methods;
• GCash account reference, Maya account reference, BPI/BDO/Metrobank account details (masked), Coins.ph account reference, or other payment method identifiers used on the 30ji platform;
• Cryptocurrency wallet addresses where USDT TRC20 transactions are used;
• Transaction history, including all deposits and withdrawals processed through the 30ji Casino wallet.

D. Gameplay & Platform Activity Data

• Game session records including games played, wagers placed, results, and session duration;
• Bonus and promotion redemption history;
• VIP tier progression data based on verified wagering activity;
• Responsible gaming tool settings including deposit limits, loss limits, and self-exclusion status.

E. Technical & Device Data

• IP address and approximate geolocation (to verify Philippine residency and detect fraudulent access);
• Device type, operating system, and browser version;
• Cookie data and session identifiers (see Section 7 for full cookie details);
• Platform access logs including login timestamps and session activity.

F. Communications Data

• Live chat transcripts and support ticket records;
• Email correspondence between you and the 30ji support team;
• Records of responsible gaming self-declarations or formal complaints submitted through official channels.

30ji Casino uses the personal data we collect strictly for the purposes described in this Policy. The table below outlines the specific purposes for which each category of data is processed:

30ji Casino does not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by applicable Philippine law.

Under the Philippine Data Privacy Act of 2012, all personal data processing must be carried out on a recognized lawful basis. 30ji Casino processes your personal data on the following legal bases:

• Contract Performance — Processing necessary to create and maintain your 30ji Casino account, authenticate your 30ji Login, process deposits and withdrawals, and deliver the gaming services you have requested;
• Legal Obligation — Processing required to comply with PAGCOR licensing conditions, Philippine Anti-Money Laundering Act (AMLA) obligations, National Privacy Commission requirements, and other applicable Philippine laws and regulations;
• Legitimate Interest — Processing carried out in 30ji Casino's legitimate interest in detecting and preventing fraud, maintaining platform security, and improving the quality of our services, where such interests are not overridden by your fundamental rights and freedoms;
• Consent — Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent, particularly in relation to direct marketing communications and optional personalization features. You may withdraw your consent at any time without prejudice to processing already carried out.

30ji Casino does not sell, rent, or share your personal data with third parties for commercial marketing purposes under any circumstances. Your personal information may be shared only in the specific, limited circumstances described below:

• PAGCOR and Regulatory Authorities — We are required by law to provide player data, transaction records, and game activity reports to PAGCOR and other Philippine regulatory bodies as part of our licensing obligations. All such disclosures are made in strict compliance with applicable legal requirements;
• Anti-Money Laundering Council (AMLC) — In accordance with the Philippine AMLA, 30ji Casino may be required to report covered transactions and suspicious transaction reports to the AMLC. Such reporting is a legal obligation and does not require your prior consent;
• Payment Service Providers — Data necessary to process your deposits and withdrawals (such as transaction amounts and account references) is shared with GCash, Maya, BPI, BDO, Metrobank, Coins.ph, 7-Eleven Cliqq, and other payment processors strictly to facilitate your requested financial transactions;
• Game Content Providers — Technical game session data (not personal identification data) is shared with certified game providers such as Evolution Gaming, Pragmatic Play, and Jili to facilitate game delivery and resolve disputes regarding game outcomes;
• KYC Verification Service Providers — Identity document data may be shared with accredited third-party KYC and identity verification service providers engaged by 30ji Casino to verify your identity in compliance with PAGCOR and AMLA requirements;
• Law Enforcement — 30ji Casino will disclose personal data to Philippine law enforcement agencies, courts, and other public authorities where required by a valid legal order, warrant, or applicable law.

30ji Casino uses cookies and similar tracking technologies on the 30ji platform to ensure the platform functions correctly, to keep you securely logged in after your 30ji Login, and to analyze how players use our platform so we can improve the experience over time.

The following categories of cookies are used on the 30ji platform:

• Strictly Necessary Cookies — These cookies are essential for the 30ji platform to function. They enable core features such as 30ji Login session management, account authentication, and security token validation. These cookies cannot be disabled without severely impairing platform functionality;
• Functional Cookies — These cookies remember your preferences and settings, such as your preferred language, game lobby display options, and responsible gaming limit settings, so you do not need to re-enter them on each visit;
• Analytical Cookies — These cookies collect anonymized data about how players navigate the 30ji platform, which pages are visited most frequently, and where technical errors occur. This data is used to improve platform performance and user experience;
• Security Cookies — These cookies assist in fraud detection and prevention by identifying unusual access patterns, detecting bot activity, and flagging account access from suspicious locations or devices.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing 30ji Login and using core platform features. Disabling analytical or functional cookies will not prevent you from using the platform but may affect your experience.

30ji Casino retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account & Registration Data — Retained for the duration of your active account plus a minimum of five (5) years after account closure, in compliance with PAGCOR record-keeping requirements and applicable Philippine statutes of limitation;
• KYC & Identity Verification Data — Retained for a minimum of five (5) years from the date of collection, or longer if required by PAGCOR regulatory oversight or AMLA compliance obligations;
• Financial Transaction Records — Retained for a minimum of five (5) years from the date of each transaction in accordance with AMLA record-keeping obligations;
• Gameplay & Activity Logs — Retained for a minimum of two (2) years for dispute resolution and responsible gaming monitoring purposes;
• Communications Data — Support chat transcripts and email correspondence retained for a minimum of two (2) years;
• Technical & Device Data — Access logs and security data retained for twelve (12) months for fraud detection and security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where data is being held as part of an active investigation, dispute, or legal proceeding, it will be retained until that matter is fully resolved.

Under the Philippine Data Privacy Act of 2012, you have a comprehensive set of rights over your personal data held by 30ji Casino. These rights are summarized below. To exercise any of these rights, please contact our Data Protection Officer as described in Section 14.

30ji Casino will respond to all verified data subject rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, in which case we will notify you of the extension and the reason for it.

30ji Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption — All data transmitted between your browser or app and the 30ji platform is encrypted using TLS 1.3. All sensitive personal data stored in our systems is encrypted at rest using AES-256 encryption;
• Access Controls — Access to personal data within 30ji Casino systems is strictly limited to authorized personnel who require it to fulfill their job functions. Role-based access control (RBAC) and multi-factor authentication are enforced for all internal system access;
• Security Audits — 30ji Casino undergoes regular internal and third-party security audits, penetration testing, and vulnerability assessments to identify and remediate security weaknesses in our platform and infrastructure;
• Incident Response — 30ji maintains a documented security incident response plan. In the event of a personal data breach, our response team is activated immediately to contain the breach, assess its impact, and fulfill our notification obligations under Philippine law;
• Employee Training — All 30ji Casino personnel who handle personal data receive regular data protection and security awareness training as part of our PAGCOR compliance program.

30ji Casino strictly prohibits access to and use of its platform by persons under the age of 21. This age restriction is consistent with Philippine law and PAGCOR regulatory requirements applicable to online casino gaming in the Philippines.

30ji Casino does not knowingly collect, process, or retain personal data from individuals under 21 years of age. All new account registrations are subject to mandatory age verification during the KYC process. Where a player is found to be under 21, their account will be immediately suspended, all pending transactions will be cancelled, and any personal data collected will be securely deleted in accordance with applicable legal requirements.

If you believe that a person under the age of 21 has registered an account on the 30ji platform, please contact our Data Protection Officer immediately at [email protected] so that we can investigate and take appropriate action without delay.

The 30ji platform may incorporate third-party services, including certified game content providers, payment processing partners, and identity verification service providers. These third parties operate under their own privacy policies and are independently responsible for their own data processing activities.

Where 30ji Casino engages third-party processors to process personal data on our behalf (such as KYC verification providers or payment gateways), we ensure that appropriate Data Processing Agreements are in place and that those processors provide sufficient guarantees regarding the implementation of data protection measures consistent with the Philippine Data Privacy Act.

30ji Casino's Privacy Policy applies solely to data processing activities carried out by 30ji Casino directly or through its authorized processors. We are not responsible for the privacy practices of third-party websites or services that you may access independently outside of the 30ji platform.

30ji Casino reserves the right to update or amend this Privacy Policy from time to time in response to changes in applicable Philippine law, PAGCOR regulatory requirements, or the evolution of the 30ji platform and its data processing activities.

When a material change is made to this Privacy Policy, 30ji Casino will notify affected players through one or more of the following channels: a prominent notice on the 30ji platform homepage, an in-platform notification displayed upon your next 30ji Login, or a direct communication to your registered email address.

The date of the most recent revision to this Policy is displayed at the top of this page. Your continued use of the 30ji Casino platform following notification of a material change constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the changes, you should cease using the platform and may request closure of your account.

If you have any questions, concerns, or complaints about this Privacy Policy or the way 30ji Casino handles your personal data, or if you wish to exercise any of your data subject rights as described in Section 9, please contact our Data Protection Officer (DPO) using the details below:

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe that 30ji Casino has violated your rights under the Data Privacy Act of 2012. The NPC is the independent government body responsible for administering and enforcing the Philippine Data Privacy Act.

30ji Casino takes all data privacy complaints seriously and will cooperate fully with any NPC investigation or inquiry arising from a complaint made by a 30ji platform user.