Responsible
Gaming at
30ji Casino
At 30ji, we believe that gaming should always be a fun, controlled, and safe experience. We are fully committed to the welfare of every Filipino player on our platform — providing the tools, resources, and support needed to keep gaming enjoyable and within healthy limits.
Under PAGCOR regulations and Philippine law, online casino gaming is strictly for players aged 21 and above. 30ji Casino enforces this rule without exception — every account is subject to mandatory age verification during KYC.
How 30ji Protects Every Player
Responsible gaming is not just a policy at 30ji — it is built into the DNA of our platform. Here are the six pillars of our player protection program.
Every 30ji Casino registration is subject to mandatory KYC identity verification. We verify government-issued Philippine IDs — passports, UMID, SSS cards, driver's licenses — and conduct facial verification to confirm that every player is at least 21 years old before any gameplay or deposit is permitted.
Players who feel they need a break from gaming can activate self-exclusion directly through 30ji Customer Support. Self-exclusion periods range from 30 days to permanent account closure. During a self-exclusion period, all access to gameplay, deposits, and promotions is fully blocked with no ability to override the restriction early.
30ji Casino empowers players to set their own daily, weekly, and monthly deposit limits and loss limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased within a mandatory 7-day cooling-off period — giving you real control over your spending at all times.
30ji Casino offers configurable session time reminders that alert you when you have been playing for a set duration. You can set reminders at 30-minute, 1-hour, or 2-hour intervals. These notifications are designed to encourage regular breaks and prevent the kind of extended, uninterrupted play sessions that can lead to problematic behavior.
Our Reality Check feature displays a summary of your current session — total time played, net wins or losses, and number of games completed — at intervals you choose. This gives you an honest, real-time picture of your session activity, helping you make informed decisions about whether to continue playing or step away.
Our dedicated responsible gaming support team is available around the clock via live chat. Whether you need to activate a self-exclusion, adjust your account limits, discuss a concern about your gaming behavior, or request a temporary cool-off period, our team is trained and ready to assist you immediately — any time of the day or night.
Your Limits,
Your Rules
30ji Casino puts the power of responsible gaming directly in your hands. Our comprehensive suite of account limit tools lets every Filipino player define the boundaries of their gaming experience — before a single peso is wagered. These tools are easy to activate and impossible to override instantly, ensuring they provide real, meaningful protection.
Log in to your 30ji account, navigate to Account Settings, and select Responsible Gaming. All limit tools are available there. Alternatively, contact our 24/7 live chat support and a team member will assist you in setting up your preferred limits immediately.
Any request to increase an existing limit is subject to a mandatory 7-day cooling-off period before the increase takes effect. Decreasing a limit, however, takes effect immediately with no waiting period.
Set a maximum amount you can deposit into your 30ji account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets.
Define the maximum amount you are comfortable losing within a set period. When your loss limit is hit, gaming is automatically paused for the remainder of that period.
Cap the total amount you can wager across all games within a given time period, regardless of wins or losses, helping you stay within your overall gaming budget.
Set a maximum session duration after which you will be automatically logged out of your 30ji account, encouraging healthy breaks between gaming sessions.
Take a short break from gaming — 24 hours, 7 days, or 30 days — without permanently closing your account. Access is suspended for the full duration you select.
How to Activate
Self-Exclusion
If you feel that gambling is having a negative impact on your life, finances, or relationships, 30ji Casino's self-exclusion program gives you an immediate and effective way to step back. Here is exactly how to activate it:
Reach our responsible gaming team via the 24/7 Live Chat on the 30ji platform. Identify yourself and request self-exclusion. You can also send an email to [email protected] with the subject line "SELF-EXCLUSION REQUEST — [Your Username]".
Tell our support agent how long you want to be excluded. Available periods are: 30 days, 3 months, 6 months, 1 year, or permanent (indefinite). Our team will guide you to the option that best fits your situation.
For your protection, our team will confirm your identity before activating self-exclusion. This ensures no one else can lock you out of your account without your authorization.
Once confirmed, self-exclusion is activated immediately. Your account will be locked from gameplay, deposits, and bonus access. You will receive a confirmation email. Any existing balance is retained safely in your account for retrieval when appropriate.
30ji encourages all self-excluded players to take advantage of professional support resources. Problem gambling is a health concern — not a moral failing — and trained counselors in the Philippines are ready to help.
Recognize the
Warning Signs
Problem gambling can develop gradually and may not always be obvious at first. Being honest with yourself is the first step. Ask yourself whether any of the following apply to you or someone you know:
- You spend more money on gaming than you originally planned, or more than you can comfortably afford to lose.
- You find yourself chasing losses — continuing to play in an attempt to win back money you have already lost.
- Gambling occupies a large portion of your thoughts during the day, even when you are not actively playing.
- You lie to family members, friends, or colleagues about how much time or money you spend on gaming.
- You borrow money — from friends, family, or financial institutions — specifically to fund gambling activities.
- Gaming has begun to affect your work performance, personal relationships, or daily responsibilities.
- You feel restless, irritable, or anxious when you try to cut back or stop gambling.
- You use gambling as a way to escape stress, anxiety, depression, or problems in your personal life.
- You have tried to stop or reduce your gambling before but were unable to follow through on that intention.
If you recognized yourself in any of the warning signs above, please reach out to the 30ji responsible gaming team via live chat right now. Asking for help is a sign of strength — and our team is here specifically to support you through this.
Quick Self-Check:
Is Your Gaming Still Healthy?
Reflect honestly on these questions. If you answer "yes" to two or more, we strongly encourage you to use one of 30ji Casino's player protection tools or speak to our responsible gaming team.
Q1. In the past month, have you spent more money on 30ji Casino or any other gaming platform than you originally set out to?
Q2. Have you ever continued playing after reaching your intended stopping point because you were trying to recover money you had already lost?
Q3. Has anyone close to you — a partner, parent, sibling, or friend — ever expressed concern about the amount of time or money you spend on gambling?
Q4. Have you ever used money meant for essential expenses — rent, utilities, food, tuition, loan payments — to fund gaming sessions?
Q5. Do you find it difficult to feel satisfied with the stakes you usually play, and feel a need to increase your bets to get the same level of excitement?
Q6. Have you ever felt guilty, ashamed, or stressed after a gaming session because of how much time or money was involved?
This is not a clinical diagnostic tool, but it is a useful starting point for honest self-reflection. If two or more of these questions resonate with you, we recommend activating a cool-off period or deposit limit on your 30ji account immediately, and considering a conversation with a professional counselor. Your wellbeing is far more important than any gaming session.
PAGCOR & Philippine Law
30ji Casino operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), the government body responsible for authorizing, licensing, and supervising all gaming operations in the Philippines. Our responsible gaming program is developed in full compliance with PAGCOR's Player Protection Framework and applicable Philippine laws.
PAGCOR has established comprehensive responsible gaming standards that all licensed Philippine online casino operators must follow. These include mandatory age verification, self-exclusion program requirements, player protection disclosures, and regular compliance reporting. 30ji Casino meets or exceeds all of these standards.
Filipino players who have concerns about problem gambling can also seek support through PAGCOR's own responsible gaming initiatives. PAGCOR's Responsible Gaming Framework is designed to protect Filipino players across all licensed gaming venues and platforms in the country.
PAGCOR maintains a national self-exclusion registry for problem gamblers in the Philippines. Players who register with PAGCOR's exclusion database are restricted from all PAGCOR-licensed gaming facilities and platforms, including 30ji Casino. Contact PAGCOR directly for more information about their national exclusion program.
30ji Casino fully complies with all PAGCOR responsible gaming directives, including mandatory player protection disclosures, age verification protocols, and self-exclusion program requirements applicable to all Philippine-licensed online casino operators.
The minimum legal age for online casino gaming in the Philippines is 21 years old. 30ji Casino enforces this through mandatory KYC verification for every new account, consistent with PAGCOR's age restriction guidelines and Republic Act requirements.
30ji Casino displays responsible gaming information prominently across our platform — including on the homepage, registration flow, and account settings. We are committed to transparency and ensuring every player has access to the resources they need.
Strictly 21 & Above Only
The 21+ age restriction at 30ji Casino is non-negotiable and enforced at every stage of the player journey. Under Philippine law and PAGCOR regulations, individuals under the age of 21 are strictly prohibited from participating in any form of casino-style gambling, whether at a physical casino or an online platform.
30ji Casino takes this responsibility extremely seriously. Our KYC process requires every new player to submit a valid government-issued Philippine ID and complete facial verification before their account is activated. Any account found to belong to a player under 21 will be immediately and permanently suspended, with all funds returned to the source payment method and all gaming history voided.
We also encourage parents and guardians to use parental control software to prevent underage access to online gaming platforms. If you suspect that a minor is accessing 30ji Casino, please contact our support team at [email protected] immediately with details so we can investigate and take action.
Passport, UMID, SSS/GSIS Card, Driver's License, PhilSys National ID, Voter's ID, PRC ID, and other government-issued IDs with photo and birthdate.
Immediate permanent account suspension. All deposits returned. All winnings forfeited. Possible referral to PAGCOR and relevant Philippine authorities where applicable.
We recommend that parents and guardians in the Philippines use filtering software on shared devices to restrict access to online gaming sites for anyone under 21 in the household.
Gaming Is More Fun When It's Responsible
30ji Casino is built for Filipino players who love the thrill of the game — and we want that thrill to last a lifetime. Use our responsible gaming tools, set your limits, and play with confidence knowing that 30ji is always in your corner. Available across Metro Manila, Cebu, Davao, Quezon City, Makati, and the entire Philippines.