30ji Casino
Terms & Conditions

By accessing, registering, or using any part of the 30ji Casino platform — including but not limited to the website, mobile interface, games lobby, wallet, and support channels — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety.

These Terms apply to all registered users of 30ji Casino, including casual players, VIP members, and any individual who accesses the platform without completing registration. Access to certain features of 30ji requires a completed 30ji Login; however, these Terms apply from the moment any part of the platform is accessed.

These Terms should be read alongside the 30ji Privacy Policy and Responsible Gaming Policy, both of which form part of the overall legal framework governing your relationship with 30ji Casino. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless otherwise specified.

To be eligible to register and use 30ji Casino, you must meet all of the following requirements at the time of registration and at all times during your use of the platform:

• You are at least 21 years of age;
• You are physically located within the Republic of the Philippines;
• You are not subject to any self-exclusion order issued by 30ji Casino or any PAGCOR-regulated platform;
• You are acting on your own behalf and not on behalf of any third party;
• You are not a current employee, contractor, director, or officer of 30ji Casino, nor an immediate family member of any such person;
• You have not previously had a 30ji account suspended or permanently closed for violations of these Terms;
• Participation in online gaming is not prohibited under any law or regulation applicable to you.

30ji Casino reserves the right to request supporting documentation to verify eligibility at any time. Failure to provide satisfactory verification may result in account suspension and withholding of funds pending review.

Each individual is permitted to hold only one (1) registered account on the 30ji Casino platform. The creation of multiple accounts by a single individual — whether using different email addresses, phone numbers, payment methods, or identities — is strictly prohibited and constitutes a material breach of these Terms.

During registration, you are required to provide accurate, current, and complete information including your legal name, date of birth, Philippine mobile number, and a valid email address. You must update this information promptly if any details change after registration.

As part of 30ji's Know Your Customer (KYC) obligations under PAGCOR regulatory oversight and Philippine anti-money laundering laws, we may require you to submit identity verification documents including:

• A valid government-issued photo ID (Philippine passport, SSS ID, UMID, driver's license, or voter's ID);
• Proof of address (utility bill, bank statement, or official correspondence dated within the past three months);
• Proof of payment method ownership (GCash account screenshot, bank account confirmation, or Maya account verification);
• Any additional documentation required to satisfy PAGCOR compliance requirements or internal risk assessment procedures.

Your 30ji Login credentials are personal and non-transferable. You must not share your username, password, or 2FA codes with any other person. 30ji will never ask for your password through any communication channel. If you suspect unauthorized access to your account, you must contact 30ji support immediately.

All financial transactions on 30ji Casino are processed in Philippine Peso (PHP). 30ji does not accept deposits in foreign currencies. The following payment methods are supported: GCash, Maya, BPI, BDO, Metrobank, Coins.ph, 7-Eleven Cliqq, and USDT TRC20.

Minimum and maximum deposit amounts are specified on the 30ji Cashier page and may vary by payment method. 30ji Casino does not charge fees on standard deposits; however, your payment provider may apply its own transaction fees, which are your responsibility.

Withdrawals are subject to the following conditions:

• Your account must have completed KYC verification before any withdrawal is processed;
• Withdrawals may only be made to a payment method registered in your own name — third-party withdrawals are strictly prohibited;
• Any active bonus funds subject to wagering requirements must be fully wagered before withdrawal of the associated real-money balance is permitted, unless otherwise stated in specific promotion terms;
• 30ji reserves the right to request additional verification documentation before processing any withdrawal;
• Processing times for withdrawals to GCash and Maya are typically within the same business day; bank transfers (BPI, BDO, Metrobank) may take one to three business days;
• 30ji Casino reserves the right to reverse a withdrawal request back to your account balance if verification is not completed within the specified time frame.

30ji Casino offers a range of bonuses and promotions to eligible registered players, including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP program rewards. The availability of specific promotions, their applicable terms, and their duration are subject to change at 30ji's discretion without prior notice.

All bonuses are governed by the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to eligible Philippine-based players aged 21 and above only;
• Each bonus is subject to a wagering requirement, which must be met before any associated winnings can be withdrawn. Wagering requirements are stated in the specific promotion terms and are calculated based on the bonus amount, deposit amount, or both, depending on the promotion type;
• Wagering contributions vary by game type — slots typically contribute 100%, while live table games, baccarat, and certain other game categories may contribute at a lower rate as specified in the promotion;
• Bonuses have an expiry period from the date of activation. Any un-wagered bonus funds and associated winnings will be forfeited upon expiry;
• Only one bonus may be active at a time unless explicitly stated otherwise. Opting into a new promotion while another is active may result in the forfeiture of the earlier bonus;
• 30ji Casino reserves the right to withdraw, modify, or void any bonus where it determines, at its reasonable discretion, that the bonus has been claimed in a fraudulent, abusive, or bad-faith manner.

VIP program rewards — including Bronze, Silver, Gold, Platinum, and Diamond tier benefits — are governed by the 30ji VIP Program terms, which form part of these Terms by reference. VIP tier status and associated rewards are determined solely by 30ji at its discretion based on verified wagering activity.

All games available on the 30ji Casino platform operate using certified Random Number Generator (RNG) technology, independently audited by accredited third-party testing laboratories. Published Return to Player (RTP) rates for all games are based on statistical long-term averages and do not guarantee any specific outcome for any individual session.

Game rules for each individual game are accessible within the game interface. In the event of any discrepancy between the game display and the game server result, the server result shall be the authoritative record. 30ji Casino's decision regarding game outcomes is final and binding.

In the event of a technical malfunction, disconnection, or platform error that affects the integrity of a game round, 30ji Casino reserves the right to void the affected game round and refund the wager placed. Winnings generated as a result of a demonstrable software error or system malfunction are not valid and will not be paid.

The following conduct is strictly prohibited on the 30ji Casino platform. Engaging in any of the following may result in immediate account suspension, permanent ban, forfeiture of account balance, and reporting to PAGCOR and relevant Philippine authorities:

• Registering more than one account on the 30ji platform (multi-accounting);
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or exploit game mechanics;
• Colluding with other players to manipulate game outcomes, particularly in live dealer games, poker, or bingo;
• Exploiting software bugs, errors, or undocumented features to gain an unfair advantage — any winnings derived from such exploitation are void;
• Systematically exploiting bonus offers in a manner that constitutes bonus abuse, including but not limited to: claiming multiple welcome bonuses through different accounts, using bonuses with the primary intent of meeting wagering requirements through low-risk hedging strategies across multiple accounts;
• Depositing, wagering, or withdrawing funds that are proceeds of criminal activity or money laundering;
• Providing false, misleading, or fraudulent information during registration, KYC verification, or at any other stage of the relationship;
• Using a payment method not registered in your own name;
• Engaging in any conduct that disrupts the experience of other players on the platform, including harassment, offensive language, or threatening behavior in live dealer or community game chat channels.

All content on the 30ji Casino platform — including but not limited to the website design, logos, brand name, game interfaces, software, text, graphics, images, audio, and video — is the intellectual property of 30ji Casino or its licensed providers and is protected under applicable Philippine intellectual property laws and international copyright agreements.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 30ji platform for personal entertainment purposes only. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the 30ji platform without prior written consent;
• Modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the platform software;
• Use the 30ji brand name, logo, or trademarks in any manner that implies endorsement or affiliation without written authorization;
• Frame, scrape, or mirror any part of the 30ji website on any other website or platform.

Any unauthorized use of 30ji Casino's intellectual property may result in legal action and termination of your account.

30ji Casino provides its platform on an "as is" and "as available" basis. While we make every effort to ensure continuous, uninterrupted service, we do not warrant that the platform will always be available, error-free, or free from technical disruptions.

To the fullest extent permitted by applicable Philippine law, 30ji Casino shall not be liable for:

• Any loss of profits, revenue, winnings, or data arising from your use of or inability to use the platform;
• Any interruption, suspension, or termination of platform access, whether scheduled or unscheduled;
• Any loss resulting from unauthorized access to your account where such access was facilitated by your failure to maintain the security of your 30ji Login credentials;
• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, even if 30ji has been advised of the possibility of such damages;
• Any third-party actions, including those of game providers, payment processors, or telecommunications providers, that affect your experience on the platform.

Nothing in these Terms shall exclude or limit 30ji Casino's liability for fraud, gross negligence, death, or personal injury caused by 30ji's own actions, or for any liability that cannot be excluded by law.

The following responsible gaming tools are available to all 30ji account holders and can be accessed at any time from within the account dashboard after 30ji Login:

• Deposit Limits — Set daily, weekly, or monthly deposit limits to control your spending. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss Limits — Set a maximum amount you are willing to lose within a specified period. Once your loss limit is reached, access to real-money gaming is suspended for the remainder of the period.
• Session Time Reminders — Configure alerts that notify you after a specified duration of continuous play.
• Cooling-Off Period — Temporarily suspend your account for a defined period (24 hours to 6 weeks) if you feel you need a break from gambling.
• Self-Exclusion — Permanently or semi-permanently exclude yourself from the 30ji platform. Self-exclusion takes effect immediately upon activation and cannot be reversed during the exclusion period.

30ji Casino strictly enforces the 21+ age restriction at all access points. Underage gambling is illegal under Philippine law. If you believe a minor is accessing your account, contact 30ji support immediately and change your 30ji Login credentials.

If gambling is no longer a source of entertainment for you, please use the self-exclusion tools in your account, contact our 24/7 support team, or seek assistance from a responsible gaming resource. Play responsibly. 21+ only.

30ji Casino reserves the right to suspend, restrict, or permanently close any player account at its discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to complete KYC verification within the required time frame;
• Suspected fraudulent activity, money laundering, or any other illegal conduct;
• Violation of the prohibited conduct provisions in Section 7;
• Receipt of a self-exclusion or exclusion order from PAGCOR or any recognized responsible gaming authority;
• Player-requested closure of the account.

Upon account closure, any verified real-money balance (excluding bonus funds subject to unmet wagering requirements and any funds subject to a fraud investigation) will be returned to the player via their registered withdrawal method within a reasonable time frame, subject to the completion of any outstanding verification requirements.

You may close your account voluntarily at any time by contacting 30ji support. Please note that voluntary account closure does not entitle you to any special bonus compensation or waiver of wagering requirements applicable to active bonuses at the time of closure.

30ji Casino collects, processes, and stores personal data in accordance with the 30ji Privacy Policy, which forms part of the overall legal framework governing your use of the platform. By agreeing to these Terms, you also consent to the data processing practices described in the Privacy Policy.

Personal data collected by 30ji includes registration information, identity verification documents, financial transaction records, gameplay history, and communication records. This data is used for account management, KYC compliance, PAGCOR regulatory reporting, fraud prevention, and service improvement purposes.

30ji Casino does not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with PAGCOR, law enforcement agencies, and other regulatory bodies as required by Philippine law. Please review the full 30ji Privacy Policy for complete details on how your personal information is handled.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any dispute relating to their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of the Philippines.

30ji Casino operates under PAGCOR regulatory oversight. In the event of a dispute that cannot be resolved through 30ji's internal dispute resolution process, players may escalate their complaint to PAGCOR through the official PAGCOR complaint channels.

30ji Casino's internal dispute resolution process requires that you first submit a formal complaint to the 30ji support team. 30ji will acknowledge your complaint within 48 hours and aim to provide a final resolution within 14 business days. All dispute resolution communications should be submitted in writing via the support email or live chat channel.

30ji Casino reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 30ji will notify registered players via the email address on file or through a prominent notice on the platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these Terms periodically to remain informed of any updates. Continued use of the 30ji platform following the publication of amended Terms constitutes your acceptance of those changes.

If you do not agree with any amendment to these Terms, you must cease using the platform and contact support to request account closure. You will not be penalized for closing your account solely on the basis of disagreement with a Terms amendment, and any verified real-money balance will be returned in accordance with Section 11.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of your 30ji Casino account, please contact our support team through any of the following channels:

• 24/7 Live Chat — Available directly within the 30ji platform after completing your 30ji Login. Our Filipino and English-speaking support agents are available around the clock.
• Email — [email protected] (plain text — not a clickable link). We aim to respond to all email inquiries within 24 hours.

For formal complaints or regulatory escalations, please direct your communication in writing to the 30ji support email with the subject line "Formal Complaint — [Your Account Username]". All formal complaints are handled in accordance with the dispute resolution process described in Section 13.